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Privacy Policy

Empowering Potential is committed to respecting and safeguarding your privacy. This privacy policy explains how we handle your personal data when you visit our website or use our services. It also outlines your privacy rights and the protections provided by law.

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About Us

Empowering Potential is the data controller responsible for managing your personal data, referred to as "we," "us," or "our" in this privacy policy.

For any questions about this policy or to exercise your rights, please contact us:

 

Updates to Our Policy

We regularly review and update this privacy policy to maintain alignment with data protection standards. This version was last updated on 6th November 2024.

Please inform us of any changes to your personal information during our working relationship to ensure that your data remains accurate and current.

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What We Collect

We collect personal information that you provide directly, such as your name, email address and phone number, to deliver our coaching services and respond to your requests. This information is gathered with your consent, and we handle it with the highest levels of security and confidentiality, following General Data Protection Regulation (GDPR) requirements.

We may also collect data from trusted third-party services, including:

 

How We Use Your Information

Your personal information is only used for the purposes for which you provide it. This includes:

  1. Delivering and improving our coaching services

  2. Responding to inquiries

  3. Seeking your feedback to enhance our offerings

  4. Notifying you of any new services or relevant offers, as applicable

We do not share your personal information with other companies or third parties for marketing purposes. We are committed to using your information solely to fulfil our services to you.

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Legal Basis for Processing

The legal basis for processing your personal information is your explicit consent. By providing your information and agreeing to this privacy policy, you consent to our ongoing use of the data you have supplied.

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Data Retention

We retain your personal data only as long as necessary to achieve the purposes for which it was collected, including to meet any legal, tax, accounting or reporting obligations. If necessary, we may keep data longer in the event of a complaint or if we believe there is a reasonable likelihood of future legal proceedings.

In determining retention periods, we consider the data’s amount, nature and sensitivity, as well as potential risks from unauthorised use. Under current law, some information may be retained for up to six years after you stop being a customer. You may also request data deletion; see “Your Rights” below.

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Protecting Your Data

Empowering Potential takes appropriate legal, organisational and technical measures to protect your personal information. When we engage third-party providers, we ensure they meet our data protection standards and use the information solely to deliver agreed services. Although we strive to secure your data, transmission over the internet cannot be completely guaranteed, and any transmission is at your own risk. Once received, we apply appropriate security measures to protect your data.

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Sharing Information with Third Parties

We may share information with third parties who assist in delivering our services. These parties are strictly limited to using the information only for the purpose of service delivery. We ensure that all third parties meet the same data protection standards as we do, and they are prohibited from using your data for their own purposes.

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Your Rights

Under GDPR, you have specific rights regarding your data:

  1. Right of Access – You may request a copy of your data at any time.

  2. Right to Rectification – You may request correction of inaccurate or incomplete information.

  3. Right to Erasure – Under certain conditions, you may request the deletion of your data.

  4. Right to Restrict Processing – You can restrict how we use your data in specific cases.

  5. Right to Data Portability – Under certain conditions, you have the right to request that your data be transferred to another provider.

  6. Right to Object – You may opt out of specific types of communication and request that no data be shared with third parties for marketing.

Please contact us if you wish to exercise any of these rights.

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Website Usage Information

We may collect general website usage data (such as browser type, pages visited and IP addresses) to help us improve our website and services. This information is collected in aggregate and does not typically identify individual users.

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Cookies

Our website may use cookies to personalise your experience. A cookie is a small text file stored on your device by our web server. Cookies enable us to remember your preferences and improve your browsing experience. You can choose to accept or decline cookies. If you decline, some website features may not be fully accessible.

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Links to Other Websites

Our website may contain links to third-party sites governed by their privacy policies. We do not control or endorse the privacy practices of these sites and recommend reviewing their privacy policies if you choose to access them.

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Complaints

If you have concerns about our data handling, you may contact the Data Protection Commission (DPC), Ireland’s data protection authority (www.dataprotection.ie). We encourage you to reach out to us first to allow us the opportunity to address your concerns directly.

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